The “Perfect” Appointment

The aim of this session is to provide visitors with an insight into what makes a motivational appointment with the patient and HCP point of view via a number of roleplay scenarios. With appointment time at a premium, it is important that patients feel empowered to come with their own agenda and responsibility to ‘run’ the appointment in partnership with the HCP to get the most benefit from this limited time. The session will give a view as to how some people with diabetes can feel about their clinic appointments and this session also seeks to inform via role played scenarios of what can make the “perfect” appointment for some.

Learning outcomes:

  • Demonstrate how demotivating an appointment can be for a person with Diabetes and HCP
  • Show how planning before an appointment can help set achievable goals
  • Demonstrate the importance of how #LanguageMatters
  • Give examples of how a motivating appointment can be achieved

Wednesday 14th November 2018

12:15 - 12:45


Consultation Skills Icon


Chris Aldred
PWD (Grumpy Pumper)
Consultant Physician, Diabetes and Endocrinology, PHNT

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