The UK’s leading free-to-attend conference & exhibition for diabetes healthcare professionals

dpc2018 logo mobile


Diabetes Professional Care runs a series of interactive, informal workshops alongside its conference programme to open up discussion and allow participants to examine more closely a particular issue, while sharing real-life experiences and discussing practical solutions.

Sessions are presented by HCPs and companies working at the sharp end of diabetes prevention, treatment and management. All workshop sessions are free to attend so register your place at DPC2018 today.

See the DPC2017 Workshops Programme below. Please click the session titles for further information on the presentations and speakers.

  • Wednesday 15th November 2017

    10:50 - 11:20

    Sugar buddies - Demonstrating the need for flexible peer support
    Kelly Carden, Nurse and Co-founder Sugar Buddies; Sarah Woodman, Integrated Service Matron for Long Term Conditions & Specialist Diabetes Dietitian, Southern Health NHS Foundation Trust; June Murphy, Diabetes Nurse – Insulin Pump Specialist, University Hospital Southampton NHS Foundation Trust; and Penny Britt, Insulin Pump Team Dietician, University Hospital Southampton

    12:10 - 12:40
    12:45 - 13:15

    DRWF diabetes wellness events: evaluation of impact
    Prof Kathy Barnard, Health Psychologist, BHR Ltd and Bournemouth University

    14:35 - 15:05

    Diabetes in the older person
    Charles Fox, Physician, R&D Unit, Northampton General Hospital; and Anne Kilvert, Consultant Physician, Northampton General Hospital

    16:40 - 17:10

    Back to basics – diabetes
    Jade Thorne, Diabetes Nurse Specialist, Imperial College Hospital, Imperial College Healthcare NHS Trust

    17:15 - 17:55

    Play your carbs right: the role of carbohydrates in diabetes management
    Arjun Panesar, CEO, and Charlotte Summers, COO,


    Sugar buddies - Demonstrating the need for flexible peer support

    Peer support is increasingly recognised as vital for the management of long term conditions.  Sugar buddies was born out of the growing need for people to be supported during and after their diabetes diagnosis.  Sugar Buddies is unique as it provides coordinated individualised support, from a trained group of positive volunteers who have experience of living with diabetes, including 1:1 meetings, social activities and online support.

    Since 2014 the scheme has developed and is supported by 3 local trusts and widely recognised as a key element for self-management.

    The aim of this workshop is to raise awareness of the importance and benefits that peer support can offer patients and teams.  It will cover how Sugar Buddies operates in Hampshire, who oversees the scheme along with the training and mentoring of buddies and offer feedback from those accessing the service, both patients and health care professionals.  It will provide details of how the scheme has expanded and discuss proposals for the future.

    Learning outcomes:

    • Who and what are sugar buddies?
    • How did the scheme come about?
    • Importance of peer support in self-management of long term conditions
    • Benefits of peer support to the person with diabetes
    • Wider benefits to the local health care system

    Kelly Carden
    Nurse and Co-founder Sugar Buddies

    Kelly is a nurse with type 1 diabetes. She is passionate about sharing her journey and experiences of life with type 1 through her blog, articles published in national diabetes magazines including DUK & DRWF and speaking at national and local conferences. Kelly delivers presentations to health care professionals and local universities to give an insight of living with type 1 diabetes.

    Following her diagnosis in 2013, Kelly helped to set up a local peer support, Sugar buddies, in Hampshire. Sugar buddies support patients and health care professionals to help improve experience and services offered to people with diabetes. Sugar buddies was awarded 'highly commended' at the Quality in Care awards in 2015.

    In 2016 Kelly, along with 16 others, cycled from London to Paris. Between them they raised approx. 6.5k for the local hospitals diabetes charities, JDRF & DUK. Since achieving this Kelly is keen to help raise awareness of exercise and diabetes.

    Kelly is very passionate about improving patient experiences and is currently working alongside local diabetes teams to set up a service to support university students with diabetes and a Type 1 event for people with diabetes.

    June Murphy
    Diabetes nurse – Insulin pump specialist, University Hospital Southampton NHS Foundation Trust

    Sarah Woodman
    Integrated Service Matron for Long Term Conditions & Specialist Diabetes Dietitian, Southern Health NHS Foundation Trust

    Sarah has worked as a diabetes specialist dietitian for over fifteen years across acute and community NHS Trusts in Hampshire. She is committed to ensuring all people with diabetes have access to excellent skills and knowledge so they can achieve their individual goals and become active participants in their care whenever possible.

    Sarah currently works with the West Hampshire Community Diabetes Service. She is particularly interested in the role of carbohydrates in management of diabetes and the importance of using the expert skills and knowledge of people with diabetes to develop better education and peer support networks.

    Penny Britt
    Insulin Pump Team Dietician, University Hospital Southampton

    Penny worked as a dietitian (part time) in diabetes in Chichester for many years, until joining the Southampton Diabetes team in August 2015. Penny works within a team to support people on insulin pumps. This involves both group and 1:1 consultations with people at varying stages of insulin pump therapy. After completing a post graduate certificate in sport and exercise nutrition in 2010 at Coventry University, Penny has had a special interest in exercise and diabetes. In January this year the insulin pump team in Southampton started an exercise group program which has proved very popular.

    Getting real value from every blood glucose test - how do we make effective therapy decisions utilising structured blood glucose testing

    This session will cover how blood glucose monitoring can support the person with diabetes to self -manage their condition and for the health care professional to work collaboratively with them in making decisions about lifestyle and treatment choices. It will explore the varying approaches to blood glucose monitoring including the use of structured and time limited intensive testing. The importance of self -management education will individualise approaches to meet the individuals clinical and psychosocial needs.

    Learning outcomes:

    • Be able to adopt effective and individualised approaches to blood glucose monitoring
    • Establish collaborative strategies for shared decision making and treatment choices
    • Implement an approach to blood glucose monitoring that supports people with diabetes to self -manage their diabetes.

    Heather Daly, Independent Diabetes Nurse consultant & Director, Reach Health

    Heather Daly is wellknown in the field of diabetes with a career spanning nearly 40 years, culminating in the senior position of Nurse Consultant in diabetes research. Previously based in the Leicester Diabetes Centre (LDC), Heather led a senior team specialising in developing and testing patient education programmes and healthcare professional training and was until recently deputy director of the MSc in Diabetes postgraduate programme at the University.

    Recently leaving this position to work independently as a nurse consultant to establish her own company. She continues to work in the field of diabetes, clinically, educationally and within research, service development and evaluation.

    In 2012 she was instrumental in the transformation and redesign of diabetes services across Leicestershire and Rutland, developing the patient pathway and describing the models required for effective structure patient education.

    Between December 2013 and March 2017 Heather was awarded the title of Visiting Professor with the University of Leicester

    DRWF diabetes wellness events: evaluation of impact

    Can Diabetes Wellness Events provide an environment where the factors important to optimal diabetes outcomes are addressed in a relaxed, friendly and supportive arena, create and sustain behaviour change to improve health outcomes?

    Learning outcomes:

    • Increased awareness
    • Improved knowledge & understanding
    • Improved self-efficacy
    • Improved physical & psychosocial wellbeing
    • Improved diabetes outcomes

    Prof Kathy Barnard
    Health Psychologist, BHR Ltd and Bournemouth University

    Professor Katharine Barnard, Chartered Health Psychologist, specializes in the psychosocial impact and management of diabetes. She has a longstanding research interest in the psychosocial issues associated with diabetes and its management. Through this research, a greater understanding has been gained of the factors that contribute to therapy choices and quality of life; and the impact that diabetes and its’ treatment has on both the individuals with the condition and their family members.

    Professor Barnard’s currently leading on psychosocial aspects within several multi-centre RCTs evaluating diabetes technologies such as closed-loop, insulin pump therapy and bolus calculators. She is the PI of the INSPIRE study into psych aspects of artificial pancreas devices and KALMOD behaviours for health.

    Diabetes in the older person

    Older people with diabetes have different needs from younger people and management recommendations must take these into account. Differences include the physiological response to hypoglycaemia and sensitivity to certain drugs. Treatment targets must be modified for people with comorbidities such as frailty, dementia and conditions which reduce life expectancy.

    Learning outcomes:

    • Factors to take into account when determining the HbA1c target in older people
    • Hypoglycaemia in older people
    • Choice of insulin regimens for the frail
    • The challenge of managing the combination of diabetes and dementia
    • Education for carers in residential homes and domiciliary services

    Charles Fox
    Physician, R&D Unit, Northampton General Hospital

    Charles is a faculty member of the Knuston Hall Diabetes Counselling and Empowerment course, which has now been running for over 30 years and teaches health care professionals how to empower people with diabetes to manage their own condition.

    Charles qualified in medicine from Oxford University and St. Thomas' Hospital and trained in diabetes centres at Leicester, Poole, St Thomas', Exeter and Bristol. Since 1980 he has been consultant physician with a special interest in diabetes at Northampton General Hospital.

    His special interests in diabetes are education, communication and patient empowerment, with particular emphasis on diabetes in people at each end of the spectrum, that is young adults and older people with diabetes. Since 1986 Charles has organised an annual counselling and empowerment course for health care professionals working in diabetes:

    Charles has worked with the R&D unit at Northampton General Hospital since it was founded in 1982 and has been Principal Investigator in a large number of studies, including UKPDS, DESMOND, 4T and FOURIER. He have recently become interested in the problem of diabetes and dementia and the training of professionals who work in this area.

    Anne Kilvert
    Consultant Physician, Northampton General Hospital

    Anne qualified from University College Hospital, London. At an early stage in her career she moved to the Midlands and by good fortune was offered a job in the Diabetes Clinic at the General Hospital, Birmingham. This led to a lifelong passion for diabetes, a specialty she has now been working in for almost 40 years. After specialist training at the General Hospital and at Northampton General Hospital, Anne became a consultant with a special interest in diabetes in Northampton in 1995. Her particular areas of interest include type 1 diabetes, diabetic pregnancy and the diabetic foot. More recently she become interested in the challenges facing older people who are living with diabetes.

    Back to basics – diabetes

    An initial diagnosis of diabetes – how do we best relay all the information to our patients?

    • The different between type 1 and type 2 diabetes
    • Initiating treatments (NICE guidance)
    • Supporting our patients post diagnosis
    • Useful resources for patients
    • Working together

    Jade Thorne
    Diabetes Nurse Specialist, Imperial College Hospital, Imperial College Healthcare NHS Trust

    Jade has been a Diabetes nurse specialist for 4 years. She is currently working at Imperial College Healthcare NHS Trust and recently moved from Bournemouth where she worked at the Bournemouth Diabetes and Endocrine Centre.

    Jade works in inpatients and outpatients, where she looks after patients with type 1 and type 2 Diabetes. She is also part of the type 1 pump service. Her particular interests are diabetes in young adults, mental health and substance misuse issues.

    Play your carbs right: the role of carbohydrates in diabetes management

    The Low Carb Program is reinventing structured education and redefining type 2 diabetes on an international stage. Charlotte and Arjun explore the role of carbohydrates in the management of type 2 diabetes and prediabetes, sharing the learnings from over 250,000 members from over 219 countries - all on the journey of achieving normoglycemia.

    Learning outcomes:

    • Understand the impact of carbohydrates on blood glucose
    • Understanding of type 2 diabetes as not being a chronic, progressive disease
    • Understand the cost saving attributable to a low-carbohydrate approach
    • Understand the clinical outcomes of adopting a low-carbohydrate approach
    • The impact of carbohydrate restriction in prediabetes

    Arjun Panesar, CEO,

    Arjun has a decade of experience with intelligent health systems and big data. With a Masters in Artificial Intelligence from Imperial College London, Arjun's focus is transforming healthcare through empowering patients. Arjun is the founder of, the world's largest diabetes community.

    Charlotte Summers, COO,

    Charlotte is COO at and responsible for the creation and delivery of digital education programs with proven health outcomes and cost savings. Charlotte’s passion lies in creating offline accountability and behavioural change in a digital age and Charlotte frequently gives talks on the future of diabetes- and wider healthcare- education.

    Through the use of innovative engagement, real-world data and genomics, is reshaping the understanding of disease and wellness.’s digital health interventions are internationally recognised. The Low Carb Program attracted 180,000 members in 365 days and patient data demonstrates the NHS saved £6.9m in medication prescription costs alone.

  • Thursday 16th November 2017

    10:10 - 10:40

    What does it take to market a blood glucose meter and why does it matter for your patients?
    Melissa Holloway, Chief Adviser, INPUT Patient Advocacy and Director, Speaking Diabetes Ltd

    10:45 - 11:15

    Health Creation in diabetes: the role of the community pharmacist
    Mark Robinson, Pharmacist, NHS Alliance and Medicines Management Partnership

    11:45 - 12:00

    Hicom Product Demo
    Workshop Room 1

    12:35 - 13:05

    Times they are a changin’ – A perspective on the adoption of mobile health platforms
    Chris Genders, CEO, Gendius Limited and Rory Cameron, COO, Gendius Limited

    14:10 - 14:25

    Roche Product Demo
    Workshop Room 1

    15:10 - 15:40

    Information overload? Tips and tricks to speed up data interpretation
    Geraldine Gallen, Senior Diabetes Specialist Nurse and Type 1 Service Lead, Kings College Hospital

    16:20 - 17:00

    Activity Therapy for Diabetes Type 1
    Tat Gray, Expert Patient and Personal Trainer, Armstrong Activity Therapy

    What does it take to market a blood glucose meter and why does it matter for your patients?

    This presentation will cover 4 topics:

    1. Regulatory frameworks for glucose monitoring devices – what standards do they have to meet, and who checks that they meet them?
    2. Advertising and marketing rules for drugs vs. medical devices
    3. Key questions to ask about blood glucose meter accuracy and performance and where to get answers
    4. How differences in system performance can make a difference for individual patients

    Learning outcomes:

    • Insight into the requirements of ISO 15197:2013 and the CE Mark process vs the US FDA
    • Awareness of the differences in evidence required to make claims for medical devices vs. drugs
    • Empowerment to obtain additional information about aspects of blood glucose meter accuracy and performance
    • Awareness of the effects of meter accuracy and performance on patient outcomes
    • Steps to take if the accuracy or performance of a blood glucose meter may present a risk to a patient

    Melissa Holloway
    Chief Adviser, INPUT Patient Advocacy and Director, Speaking Diabetes Ltd

    In her role with INPUT, Melissa advises and supports enquirers and works on policy issues. As Director of Speaking Diabetes Ltd., she provides consulting and training services related to diabetes care. Diagnosed with type 1 diabetes aged 12, she has used an insulin pump for over 21 years and CGM for 11 years. She came to the UK in 2001 to pursue postgraduate studies in history at Oxford University. In 2003 she joined Close Concerns and began her career in the diabetes care industry. Melissa moved to London in October 2007 to work in healthcare business consulting. In 2009, she became a medical copywriter for healthcare advertising agencies.  She lives in central London with her husband and son.

    Health Creation in diabetes: the role of the community pharmacist

    Cognition precedes behaviour change. Health creation is based on three Cs: control, connect and confidence. Medicines optimisation is based on patient centred care, improving the outcome for patients and then understanding the patient experience and providing evidence based solutions. This presentation will look at changing cognition, developing control and selecting an appropriate medicine and associated care - essential for patients with diabetes.

    Learning outcomes:

    • Understand how cognition precedes behaviour change
    • Consider the 3Cs of Health Creation
    • Review and understand Medicines Optimisation
    • Consider the role of pharmacy – moving from Healthy Living Pharmacy to Health Creating Pharmacy

    Mark Robinson
    Pharmacist, NHS Alliance and Medicines Management Partnership

    Mark is a pharmacist with a wider range of experience in primary care and secondary care fields, and also within General Practice. He has a long standing interest in diabetes and how to empower patients to take control of their condition.

    Mark is a member of the NHS Alliance executive, supporting our manifesto in health creation, linked with medicines optimisation and the evolution of health creating pharmacies.

    Reversing Type 2 diabetes. Exclusive insight into the 2017 patient outcomes data on evidence based digital education and support.

    Professor Mike Trenell will share the latest outcome data from recent studies looking at the impact of evidence based digital education and lifestyle coaching to improve patient outcomes.

    Learning objectives:

    • Understand the importance of a robust evidence based when considering digital interventions for patients
    • Potential improvement in health outcomes for people with Type 2 diabetes derived from evidence based digital education and lifestyle interventions
    • Key psychological considerations when engaging with patients to ensure lasting change

    Prof Mike Trenell
    Chief Scientific Officer, Changing Health

    Mike is one of the UKs leading lifestyle medicine researchers and practitioners, publishing over 100 peer reviewed papers. He is Professor of Metabolism & Lifestyle Medicine at Newcastle University, founding director of the National Health Innovation Observatory (NIHR), a former National Institute for Health Research Senior Fellow and Diabetes UK RD Lawrence Fellow. Alongside being a holding roles on the EPSRC Healthcare Technologies Advisory board and past member of the Diabetes UK Science and Research Advisory Board, Mike is also a member of the editorial board of the American Diabetes Association journal ‘Diabetes’ and also ‘Clinical Science’.

    Times they are a changin’ – A perspective on the adoption of mobile health platforms

    A fascinating review of diabetes technology landmarks, culminating in a contemporary analysis of the rapidly emerging mHealth arena. The presentation will also look at the historical, current and future regulatory environment and address the question as to what needs to be done for digital health to become integrated into healthcare pathways?

    Learning outcomes:

    • The development of diabetes technology
    • The pace of change in mHealth
    • The regulatory environment
    • The NHS perspective on digital health
    • The evidence base for health apps

    Chris Genders, CEO, Gendius Limited

    A seasoned pharmaceutical industry director; worked with diabetes professionals across the NHS for many years. Chris’ diagnosis of diabetes in 2005 was the genesis of the Gendius philosophy of helping people to live well with diabetes. Co-founder and CEO of Gendius Limited.

    Rory Cameron, COO, Gendius Limited

    Rory is an experienced Director with a proven track record in starting up businesses through; successful market access, driving profit before tax, setting brand strategy and objectives, developing and motivating organisations as well as liaising with Global business units to ensure resourcing for UK & Eire. Immediately prior to Gendius, Rory was General Manager, UK&I, for InterMune, a biotech specialising in a novel treatment for idiopathic pulmonary fibrosis. Co-founder and COO of Gendius Limited.

    Information overload? Tips and tricks to speed up data interpretation

    During this workshop we will be looking at both current and future data management systems and how these can support and enhance your diabetes service and consultations.

    Through case studies by the end of the session you we will have a better understanding of how to speed up your hypothesis of the downloaded data and be able to know where to dive into the reports to confirm and advise your patient leading to more effective and productive consultations. Case studies will include blood glucose meters, Libre, CGM and insulin pump downloads.

    Learning outcomes:

    • Effective use of data
    • Improve confidence and speed at interpreting downloads
    • Adopting current technologies to enhance your diabetes service/consultations
    • Translating data into meaningful patient advice
    • Encouraging Patient empowerment

    Geraldine Gallen
    Senior Diabetes Specialist Nurse and Type 1 Service Lead, Kings College Hospital

    Geraldine Gallen is a Senior Diabetes Specialist Nurse currently working at Kings College Hospital, London. She has been in this position for over nine years and is the lead for the Type 1 diabetes service.

    Geraldine’s main clinical interest is in the management and education of all patients with Type 1 diabetes including those patients experiencing problematic hypoglycaemia, and along with the team at Kings offers a full range of treatments including structured education, DAFNE and DAFNE for pumpers, technology including insulin pump therapy and continuous glucose monitoring.

    She and her team have over 700 patients on insulin pumps and over 150 patients funded on fulltime continuous glucose monitoring.

    Geraldine has also had training in Cognitive Behavioural therapy (CBT) and Motivational Interviewing (MI) and is interested in developing these skills further and supporting patients in their holistic management with their diabetes.

    Geraldine is excited by the developments of technology within type 1 diabetes management and can often be found talking to patients and healthcare professionals nationally and internationally educating how technology can be adapted into the patient pathway.

    Activity Therapy for Diabetes Type 1

    Being active can have a significant impact on the management of Type1 due to the improvement in both physical and mental health and wellbeing. Getting people more active is always challenging, and with people with Type1 even more so. Even though longer term the benefits are huge, many people don’t want to deal with the increase in hypos and the impact that will have on their day to day lives.

    Combat sports for fitness in particular, such as boxing or kick boxing, can be a good outlet for the anger and frustration felt about having Type1, especially for younger people.

    Activity Therapy can be tailored to suit anyone: it is essential in the management of Type1 and must be included in any treatment plan regardless of age, time of diagnosis, and co-morbidities.

    Learning Outcomes:

    • The importance of a holistic approach to the management of Type1
    • Why Activity Therapy is essential
    • The reasons relating to Type1 which may be a barrier to exercise
    • How to decide upon the correct type of Activity Therapy with your patient
    • Solutions to the challenges of patient involvement, both initially and longer term

    Tat Gray, Expert Patient and Personal Trainer, Armstrong Activity Therapy

    Being diagnosed with Type1 at 13 had a significant negative impact on Tat’s mental health. This resulted in poor control of her Type1, and therefore poor physical health, meaning serious short and long term complications. The ‘care’ she received from both her GP and diabetes team at the hospital was very punishing, focusing entirely on biochemical results. Being a teenager is tough for anyone: being a teenager with Type1 is exponentially worse. Twenty years on Tat has, through trial and error, found what works for her and her Type 1. With hindsight it has been a very interesting, and at times treacherous, journey to get to this point. A truly holistic approach is needed for people with Type1 and this must include Activity Therapy as well as talking therapies.

workshop 1300

Exhibition information

Diabetes Professional Care
+44 23 8081 1551

Wednesday 14 November 2018
Thursday 15 November 2018

Olympia London
Olympia Way
W14 8UW

Organised by

Organised by

Exhibition information

Diabetes Professional Care
+44 23 8081 1551

Wednesday 14 November 2018
Thursday 15 November 2018

Olympia London
Olympia Way
W14 8UW

Organised by

Organised by